1. Introduction

PepTalk Labs is a U.S.-based peptide research company committed to providing high-quality, research-grade peptides for laboratory use. These Terms and Conditions explain:

• How we operate our website and services

• Your responsibilities and rights when using our website

• Policies regarding purchases, data, and account management

All products are for research purposes only, and are not for human consumption.

2. Information We Collect

When you interact with our website or make a purchase, we may collect:

• Contact Details: Name, email address, phone number

• Billing & Shipping Information: Address, payment details, shipping preferences

• Account Information: Username, password, and account-related data (if you create an account)

• Order History & Preferences: Products purchased, bundle selections, and site preferences

• Technical Data: IP address, browser type, and site usage analytics

This information is used solely to provide a secure and functional research-focused shopping experience.

3. How We Use Your Information

Your personal data is used to:

• Process and fulfill research product orders

• Respond to customer inquiries and support requests

• Send order confirmations, shipping updates, and account notifications

• Maintain website security and prevent fraudulent transactions

• Improve site functionality and the overall researcher experience

4. Data Sharing & Third Parties

PepTalk Labs does not sell or rent your personal information. We may share data in limited circumstances:

• Service Providers: Payment processing, shipping, and order fulfillment

• Legal Compliance: When required by law or government authorities

• Business Transfers: In the event of a merger, acquisition, or sale of assets

Third-party partners include:

• Payment processors: For order verification and processing

• Support platforms (e.g., Ticksy): Only the data you explicitly provide; Ticksy follows recognized privacy standards

5. Order & Account Responsibilities

• All orders must be placed by a registered user with accurate information

• Accounts must be secure; you are responsible for maintaining confidentiality of your credentials

• Research products are for laboratory use only and must be handled according to all applicable safety guidelines

6. Security Measures

• All communications and transactions are encrypted using SSL/HTTPS

• Access to sensitive data is limited to authorized personnel

• We perform regular security audits to ensure data integrity

• In the event of a data breach, affected users will be notified promptly

7. Data Retention

• We retain personal data as long as necessary to provide services, comply with legal obligations, or maintain account functionality

• Support tickets, comments, and account information may be deleted upon your request, unless retention is required for legal or administrative reasons

8. Your Data Rights

• You may request an export of the personal data we hold about you

• You may request deletion of your personal data, noting that this may affect our ability to provide services

• For EU residents, we aim to comply with GDPR standards. You may access additional GDPR information here: EU GDPR Information Portal

9. Limitation of Liability

• PepTalk Labs is not responsible for misuse of research products

• All products are for laboratory research purposes only

• We are not liable for any loss, damage, or injury resulting from improper use of our products

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the United States. By using our website, you agree to submit to the jurisdiction of the courts of the United States.

12. Contact Us

For questions regarding these Terms and Conditions or your data, please contact us at:

PepTalk Labs
Email: info@peptalklabs.com
Phone: +1 (840) 841-2569